Even if she got a normal customer along with utilized the Mifinity elizabeth-wallet, the new processing away from the girl demand got days, and her total winnings amounted to €4,900. The situation is actually fixed immediately after their account is actually properly confirmed, and you can she received her winnings winnings. The ball player from Chile had asked a detachment below a couple of months just before distribution the newest criticism.
Playtech casino games | Player’s account and winnings were terminated.
The gamer struggles to ensure their account because the their proof put is not recognized. Though it looks like this problem has been solved, the brand new problem try rejected because the athlete did not answer our very own messages and you may concerns. The gamer informed me that there was two accounts, you to is hers plus one is their husband’s. We ideal that people be allowed to finish the confirmation procedure to show which they were in reality a couple participants.
Player’s not able to withdraw their earnings.
The fresh casino made a decision to maintain its status, therefore the complaint are closed since the ‘unresolved’. The fresh problem try refused since the player didn’t respond to all of our messages and you can questions more. The gamer away from Austria could have been looking forward to a detachment for lower than two weeks. The ball player out of Poland had their account banned, due to ineffective confirmation.
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Player’s detachment is delay due to verification thing.
Despite are informed one to handling might take to 48 hours, no step is taken after 55 days. The player didn’t address our messages and concerns, leading to the new getting rejected of your criticism. The ball player away from Canada had been looking forward to a detachment for lower than 14 days.
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